Testimonials

Clients of McNair Custom Homes share what makes them love our homes, our team, and our customer service. Reputation is everything and ours is second to none.

Taylor Maldonado

From Google Reviews: Over the past three years, we've enjoyed a successful working relationship with McNair Custom Homes. They build a superior custom home and we are honored to be a part of their finished product. We highly recommend McNair Custom Homes for your next custom build. Thank you John, Michael and George! - Taylor Maldonado, Maldonado Nursery and Landscaping

Taylor Maldonado

Oscar and Liz

We have built several homes and are quite familiar with the construction process. In all the years we've been in real estate, banking industry and construction; this has to be the best experience we've ever had. From beginning to end, things were handled in a professional manner and went smoothly. Everyone was wonderful to work with and we would build another home with McNair Custom Homes in a heartbeat! We truly love it and our new neighborhood. Thank you for a wonderful home.

Oscar and Liz

Khristene and Frank

John, your down to earth personality and transparency is genuine.  You are one of the very few builders that told us more about your process and the upgraded materials you use to build your homes vs. talking about why we shouldn't go with "XYZ" builder.  Looking back, I had no idea how very important that trust would become in the year that followed.  The house is absolutely stunning!  Seeing it all together yesterday actually made me cry, it felt like our home and is much more than I could have imagined. - Khristene and Frank

Khristene and Frank

Mike and Tony

Being our first custom home, we were nervous with our inexperience regarding the process from start to finish. We also decided to build during the pandemic which came with some challenges. Nonetheless, George McNair was transparent, kept open communication, and was responsive to our concerns. Furthermore, it was the conversation we had about the quality of materials, workmanship, and energy efficiency that sold us on building with them. - Mike and Tony

 

Mike and Tony

Allison

We love our McNair home!  Great design, high ceilings, lots of windows, and great communication with the builder make this the best house we have ever owned.  They stand behind their homes and address any questions or concerns right away. They are worthy of your trust.

Allison

Barbara

I don’t often do this — in fact, this may be a first. It has been on my mind for a while to write you a note to let you know how pleased we have been with our McNair home. Almost two years ago we purchased one of your homes in the Sonoma Ranch Subdivision. Due to company relocations, this was our fourth home in eight years. We had previously built from the ground up and were not anxious to do it again. We searched high and low for existing housing, but at the end of the day we could not find anything to meet our needs other than an in-process McNair home. We gritted our teeth and made the decision to purchase a new home again. We have not regretted our decision. This was evident by the one-year follow-up.  All of the needed repairs were minor and easily corrected. In addition, we found all of your employees and the sub-contractors to be highly skilled, professional and customer service oriented. We are seriously considering relocating within the San Antonio area in order to own an acreage lot – one of our life-long dreams. This time we are not as concerned about building a home because we know that we can contact your company and receive the service and home features that we desire. If we build, it will be a McNair home!  Thank you for not only caring about the quality of your product, but the people who make your houses their home.

Barbara

Eddie

Happy to share our experience building our home with McNair Custom Homes.  We originally had selected a different builder and were in the process of finalizing our plans when the other builder and I got sideways over our closing date.  I didn't feel comfortable moving forward with that builder at all and basically relinquished my deposit and all the money I had spent on plans.  I then started all over with a more determined plan to make sure that the builder I chose had integrity and that I would feel very comfortable trusting him to build our home.  I met Vi at one of the Dominion model homes, and she spoke so highly of John McNair and his ability to keep his word throughout the construction process that I interviewed him shortly after that.

John McNair and his team have been a pleasure to work with.  They have listened to our numerous requests for change orders during the building process and have always guided us along the way.  We are so glad we trusted our gut and changed builders at the initial stage.  John McNair is an experienced builder that stands out from the others because he builds at a fair price and keeps his word.  For us, that was the most important characteristic we wanted from our builder.  His team has gone above and beyond to accommodate the numerous upgrades and changes we made during our build.

We really didn't have any surprises as we were building except maybe that an extra window was delivered and John suggested we change the plan to accommodate the window instead of returning it which turned out to be a big plus for us.

You are welcome to tour our home if that would help you see the quality of McNair Homes.  I hope my comments help you reach a decision.

Eddie

James and Hyun

Had a great experience working with the entire McNair team when we moved into our new custom home.  We love our home and the attention to the details put into quality work.  Thanks, Team McNair!!!

James and Hyun

Mike and Patricia

It was a pleasure working with McNair over a warranty issue. McNair called the house every day to check on the progress of the contractors. The customer service was one of the best I have ever seen. They showed a sincere interest in our situation and us and did their best to correct it in a timely and professional fashion. I doubt other homeowners that purchased a home from other homebuilders get this type of service. This is what sets McNair Custom Homes apart from all other homebuilders in the area. In this day it’s rare to see this type of service given to a customer. As a result, if there is ever anything I can ever do to help promote the sale of your homes, please call me.

Mike and Patricia

Mike and Felice

We love our McNair home!  We appreciated the attention to detail the most.  From the front office to John McNair, we valued the attention that we received both during construction and a year and a half later.

Mike and Felice

Gil

(in a text message to the project manager, Kevin)

I met the couple that wants to buy the house next to us, they were asking questions about McNair custom homes a few days ago. I told them great things about the company and the process of buying a home.  No issues doing business with you.

Gil

John and Jill

Jill and I really enjoy and appreciate our relationship with McNair Custom Homes. Lots of people talk about integrity and great service, but John and his team show these values in everything they do every day! We built with them, and it was a great experience from beginning to end!

John and Jill

Dr. James “Chris” and Julie Henderson

We have been in our McNair Custom Home for eight years and still love being here. This is our fourth home and from start to finish to post-closing the service from McNair Custom Homes well exceeded our expectations. Each member of the McNair team worked to help us get the results we wanted while being budget conscious. With one of our family members needing wheelchair accessibility, we really appreciated the wider hallways McNair already includes in their designs. In addition to meeting our needs it gives our home a “grander” feeling. What happens after closing is just as important as what happens during construction and McNair has the best customer service! This is one of the many reasons that if we build another home in Texas, we hope it will be a McNair Custom Home. With our deepest gratitude, we thank you for a wonderful, personalized experience. Our home is beyond our expectations and we are so happy to be part of the McNair family of homes!

Dr. James “Chris” and Julie Henderson

Adam E.

From Google Reviews: Unbelievable company that stands by their product 110%.

Adam E.

Kandy and John

We wanted you to know how much we appreciate McNair Custom Homes replacing our master bath jacuzzi bathtub - we feel so fortunate to be living in one of your homes. You and Karol and Sam have all been so kind to us. We thank you all for your kindness. We appreciate each of you! We love our home and take great pride in it - our home is the heart of our family. Thank you! - Kandy and John

Kandy and John

Rene and Olga

We wanted to take a moment to write a note of gratitude. Thank you for guiding us through the planning, designing, and building of our beautiful home.  We appreciate your commitment to quality and for getting the details right.  John McNair and his team are business professionals who are focused on client satisfaction. John is a builder who stands behind his product before, during, and after completion. His company’s reputation is of its utmost importance. We recommend McNair Custom Homes without reservation.

Rene and Olga

Che’ and Andrew

A heartfelt thank you to Mcnair Custom Homes!  From start to finish, you have exceeded our expectations and turned our dream home into a reality.  Your attention to detail, craftsmanship, and dedication to quality are truly commendable.  We are beyond grateful for your expertise and guidance throughout the entire construction process.  Our home is everything we envisioned and more, thanks to your hard work and expertise.  We couldn't have asked for a better builder to bring our vision to life.  Thank you for making our dream come true!

Che’ and Andrew

Enrique and Hortencia

McNair Custom Homes has built two homes for us; in 2002 and our current residence in 2015. If we decided to build another home, McNair would be our builder because of our confidence in the quality and the professional service during the sales contract, design, construction, and after moving in.

Hortencia and Henry

Norman

All is good, I will get that to you tomorrow. Also, need to tell you how happy we are with the house we have. All your crew have been top-line, thanks.

Norman